King’s College London, UK
Krikor Maroukian specialises in the design and delivery of service management and Point-of-Sale (POS) management solutions across the banking and aviation industries in fifteen countries across South-Eastern Europe. Krikor’s interests lie predominantly in project management (PMBOK, PRINCE2 & ISO21500), service management (ITIL & ISO20000), business analysis (BABOK), business process management (BPM) and enterprise IT architecture (TOGAF) for which he has also authored a number of papers. He has been part of numerous conference organising committees and programme committees. Krikor has gained a BSc in Computer Science at the University of Reading, UK and an MSc in Applied Informatics from Henley Business School, UK. Currently, he is pursuing a Ph.D. in Model Driven Business Process Engineering at KCL, UK. He can be contacted at krikor.maroukian@kcl.ac.uk