Giovanni Capozza has been working since 2007 as a consultant in JMAC Europe, mainly in continuous improvement and processes optimization projects, in Italy and in other European countries. His consulting efforts are devoted to lean methods application, both for R&D and Supply Chain processes –with the aim of improving companies operational performances (QCT), together with the parallel goal of coaching people-, and also to the Project Management of internal projects within client companies. Giovanni can be contacted at g.capozza@jmaceurope.com