Douglas Orlando
Phoenix, Arizona, USA
Doug Orlando is Sr. Technical Director for Program Management at AT&T Global Business Solutions. He is an accomplished Fortune 50 professional with over 25 years’ experience focused on strategic planning, delivering complex project/programs, transitions, transformations, and process service excellence for AT&T's largest IT outsourcing accounts. Productive mentoring leader and global people manager motivated by driving ideas of efficiency design into tangible results. Conceptual value driver recognized for customer relationship and communications management, time-cost savings through organizational development, training-workforce optimization in IT Telecom network operations and strategy with multiple awards such as AT&T Diamond Club.
Numerous technical and leadership positions held at Fortune 50 companies, including:
AT&T – Global Service Director, Lifecycle and Program Management
IBM - Delivery Program Executive, National Field Network Engineer
Advantis Inc. (IBM/Sears JV) – Service Operations Executive
Mr. Orlando holds a Bachelor of Science degree in Computer Science, Telecom and music minor, from Roosevelt University Chicago, and an Executive Masters in Business Administration (EMBA) with concentration in Strategic Management /Finance/ IT Operations from Northern Illinois University College of Business. He has multiple certifications including Project Management Professional (PMI PMP), IBM Certified IT Availability Manager, ITIL Foundations, Six Sigma Green/Orange Belt, Cisco CCNA, Arizona Government IT Agency (GITA) of project professionals, and several AT&T technology certifications (SDN, Agile, IP Networking, Big Data, Security First).
He is an active volunteer and member of the Project Management Institute (PMI), Past Chair/President of PMI Phoenix Chapter, PMI Global Board MAG Leadership Advisory member, speaker at PMI Global Congress, Leadership Institute and PMO Symposiums, current AT&T Project Management Network (PMN) Executive Board member, AT&T Asia Pacific Islanders for Community Advancement, and the Aspire Mentoring Academy, Outside of work he is an active volunteer in his church directing, producing, writing, playing and teaching at music performances, loves to travel, and has won the PVSA President Volunteer Service Award on 6 occasions.
Profile created 7 July 2019
