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Charles Moudourou Zeth

Paris, France
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Charles Moudourou Zet
h is a MSc student in Skema Business School Paris campus, majoring in Project Program Management and Business Development. He graduated from the University of Douala in Cameroon, where he holds a Professional Bachelor’s degree in Technical Commercial Management in 2007, a Professional Master Degree Level 1 in Marketing 2008, and Professional Master Degree Level 2 in Marketing, in 2009.

From 2007 to May 2011, he worked for the second telecommunication group in Africa, named MTN (Mobile Telecommunication Networks) , in his operation of Cameroon respectively as Contact Center Agent where he has handling customers queries, advising customers on new services and promotions; Account management agent where he was managing phone bills for biggest companies, and marketing officer in the Consumer Segment Unit; He was actively engaged in one successful project called “The MTN Mobile Money”, a service which consists for customers to pay their university fees, their electricity bills, send and receive money in Cameroon, buy train tickets, buy fuel at Total and Oilibya Stations… through their mobile phone. He also supervised all the promotional offers for prepaid customers like MTN Zik, and was fully engaged in elaborating the business plan of the Consumer Segment Unit in 2010.

In June 2011, he went to London in order to continue his studies at the former Cavendish College of London, where he got a postgraduate Diploma in Business, Management and leadership-Edexcel BTEC Level 7, in 2012. After ending his studies in London, he worked as Welcome Desk Agent at 45 Park Lane Hotel, the Dorchester Group in London. His work was to welcome and advise customers on promotions of the hotel, handle customers queries at his level or escalate them to the right person.

He holds two IELTS (International English Language Testing System) with two overall scores of 5.5 and 6. He also holds a Prince2 Foundation certification.

To get in touch with him, you can email [email protected]

Created 14 March 2018

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