Gabrielle O’Donovan
Dublin, Ireland
Gabrielle O’Donovan has clocked up more than 30,000 hours over 20+ years working on change programmes that have covered the full spectrum. Clients have included Bank of America Merrill Lynch, Unilever, the London Metropolitian Police, Lloyds Banking Group, Friends Life Insurance, the Ministry of Justice UK, Invensys Plc, Dublin Airport Authority, Cathay Pacific Airways and HSBC Hong Kong. Projects have been global, regional and country-specific in scale.
Gabrielle O’Donovan has some significant achievements under her belt: her culture transformation programme for HSBC Hong Kong plus five subsidiary companies embedded a customer-centric culture and won an ASTD Excellence in Practice Award (USA, 2005); at Dublin Airport Authority, Ireland, her work as Stakeholder Management Lead for the building of Terminal 2 was instrumental to securing capital expenditure; Gabrielle’s first book ‘The Corporate Culture Handbook’1 was rated "In the top 1% of best business books for 2005" by USA reviewer Business Book Review; in 2010, Edgar Schein, Professor Emeritus of Sloan School of Management, MIT and founding father of organisational culture, referenced Gabrielle and her HSBC culture change programme in his 4th Edition of ‘Organisational Culture and Leadership (Jossey-Bass, 2010). Schein also shared Gabrielle’s ‘Characteristics of a Healthy Culture’ typology in his book, referring to her 23 new culture dimensions as "noteable".
Gabrielle O’Donovan is the author of Making Organizational Change Stick: How to create a culture of partnership between project and change management, published by Abingdon: Routledge in 2018.
Created 8 January 2018