Laura Zuber has 20 years of experience in software development consulting and training. She currently serves as a training instructor and customer support representative for QSM, Inc., a PMI Registered Education Provider. Prior to coming to QSM, Laura managed software development projects, and served as a senior software process improvement specialist at SAIC. She has performed process assessments, designed and implemented best practices, and co-lead the corporate metrics training program. Laura holds B.S. and M.S. degrees in Petroleum Engineering from Texas A&M University, where her master’s thesis was on risk analysis using advanced Monte Carlo simulation techniques. She enjoys singing, golfing, and running. Laura can be contacted at laura.zuber@qsm.com,
