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Mark Upson

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MarkUpson Upson

President of Changepoint

Mark Upson joined Changepoint as President in January 2015 and is responsible for the company’s global business strategy and operations. Mark is a seasoned veteran in the B2B software industry, most recently serving as General Manager of Scout® for ServiceSource (NASDAQ:SREV). Mark was co-founder, President, and CEO of Scout Analytics, a leader in customer success management, prior to the company’s successful acquisition by ServiceSource in 2014. Prior to Scout Analytics, Mark was President & CEO of PureEdge Solutions and grew that company to a leadership position in the business process automation space, culminating in its strategic acquisition by IBM in 2005. For more information about Changepoint, visit:

Created December 2015

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