Susan E. Baldwin, PMP
Lewisville, TX, USA
Susan Baldwin, PMP is an Information Technology professional with over 40 years of experience in public transit and legal technologies. She has been the voice of the customer and the solution provider, which gives greater aptitude for understanding business functions and translating requirements into technical solutions. Susan has been successful in developing strategies that emphasize customer satisfaction while improving processes and service reliability. Excellent interpersonal, verbal, and written communication skills with the ability to interface with people at all levels of the organization to foster a collaborative environment. She is well versed in project management of custom, cloud, and commercial off the shelf software implementations including: CAD/AVL, Infotainment, Vehicle Maintenance, Revenue collection solutions, Time and Attendance, Enterprise Asset Management, and Transit Operations Management. Susan has effective leadership skills in mentoring, delegation, and facilitation. Skilled in budget and contract review, negotiation, execution and oversight. Susan can be contacted at suebald@yahoo.com
Profile created 7 May 2024
