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Causes Of Failure in Healthcare IT Projects

160106 - Alok Kaushik 80x

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Alok Kaushik

21 May 2016 – Mumbai, India – A new resource has been added to the PM World Library related to projects in industries serving basic human needs. The new resource is a research paper titled "Causes of Failure in Healthcare IT Projects".

This 2012 paper was written by Mohamed Abouzahra and published in International Proceedings of Economics Development and Research (IPEDR) journal. IPEDR is a scholarly open access, peer-reviewed, interdisciplinary, monthly and fully refereed journal. This study compared the causes of failure in healthcare IT projects with those of other types of projects. It was conducted by examining the causes of failure for 52 healthcare IT projects in Saudi Arabia between 2007 and 2011 in some of the largest hospitals there. The budgets for these projects ranged from 500,000 to 10 million US dollars.

IT projects in healthcare sector have many differentiating characteristics over other types of projects. These characteristics rise from the sensitive nature of the healthcare environment as well as the diversity in user groups and IT systems usually installed in hospitals. The paper starts with discussing the major causes of failure in projects, which is followed by a discussion on the challenges facing healthcare IT projects. It then tries to show how the different characteristics of healthcare environment affect the success or failure of IT projects. In the end, it concludes by providing some guidelines that would help in increasing the rate of success of healthcare IT projects.

160411 - Kaushik - Causes IMAGEThe main factors behind healthcare IT failures include unclear scope, failure to manage risks, failure to identify stakeholders, and miscommunications. The paper further analyses the root causes which are found to be closely related to the nature of healthcare IT systems. This paper offers guidance that might help project managers involved in managing healthcare IT projects in any healthcare information technology (HIT) implementation setting.

To access this new resource, go to the “Industries and Organizations” section of the library at, click on “Healthcare, Hospitals and Medical Services”, then scroll down to resource. Must be a logged-in library member to access.