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When Millennials and Baby Boomers Collide

New Resource in the Library

How could a team of female millennials introduce change to a bunch of male Baby Boomers at a big state law enforcement agency?

16 November 2015 – Dallas, Texas, USA – “When Millennials and Baby Boomers Collideis a paper by Amanda Arriaga and Jessica Iselt Ballew from the Texas Department of Public Safety in Austin, Texas. Originally presented at the 9th UT Dallas Project Management Symposium in August, it was republished in the November edition of the PM World Journal and added to the PM World Library this month.

pmwj40-Nov2015-Arriaga-PHOTO ARRIAGA 100xpmwj40-Nov2015-Arriaga-PHOTO BALLEW 80xAccording to the authors’ introduction, “In 2012, the Texas Department of Public Safety (TXDPS) established an Enterprise Project Management Office (EPMO) to ensure that necessary resources were in place throughout the agency and that they were being applied to the actual priorities. The Executive Director asked one of his trusted advisors to help create and implement this office. Knowing the position would be fast-paced and challenging, the Director of the EPMO needed to staff the office with the resources that could get the job done… The initial team ended up being comprised entirely of females. The team also mainly consisted of females in their thirties or younger. Despite what the typical assumption might be, this team worked very well together. The challenge came in having this team of millennials be the face and voice of change across an agency whose upper management team consisted predominately of male baby boomers and a large, diverse, and multi-generational workforce from various backgrounds. How did they work with them successfully in order to achieve the mission of the EPMO?”

To read this very interesting paper, go to and click on the title. Access is free.