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Hospitality, Hotels, Restaurants

As in most industries, organizations and businesses operating in the hospitality industry have plenty of projects.  Whether creating, opening or remodeling a hotel or restaurant, those projects need to be planned, financed, managed and completed like projects in most industries, but with the peculiar circumstances and conditions specific to hospitality.  This section of the library is intended to identify a few useful resources specific to hospitality industry programs, projects and organizations.




Papers, Reports, Studies

Bierling, L. (2019). Adopting the best dispute resolution method in the Travel and Hospitality industry using Multi-Attribute Decision Making Models, PM World Journal, Vol. VIII, Issue III (April).  Available online at https://pmworldlibrary.net/wp-content/uploads/2019/03/pmwj80-Apr2019-Bierling-adopting-best-dispute-resolution-method-in-travel-industry.pdf

Information and Communication Technologies in the Hospitality Industry: The Italian Case  – Paper by Rodolfo Baggio provides information on Information and Communication Technologies in the Hospitality Industry: The Italian Case. The author also conducts a survey on a sample of small size hotels to evaluate their behaviour and their attitude towards ICT. Originally published by Bocconi University, read paper by clicking here.  (Varma)



Articles, Blogs, Opinions




Other Resources




More Coming Soon

This section of the library is a work in progress.  If you know of good resources to add here, please let us know.  If you are a student and might like to help, consider our research internship.  Click here for information or contact help@pmworldlibrary.net

Created 15 January 2018